Privacy policy

PRIVACY POLICY

Last Updated: June 6, 2024

THIS NOTICE DESCRIBES HOW YOUR PERSONAL INFORMATION MAY BE COLLECTED, USED, AND DISCLOSED. PLEASE REVIEW IT CAREFULLY.

Introduction

Studio H Collection LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This privacy policy (“Privacy Policy”) explains how we collect, use, and share personal information from or about Users of our website located at www.studiohcollection.com (“Website”) and/or purchase of products on or through our Website. Users of the Website are referred to below as “Users,” “you,” or “your.” In addition to this Privacy Policy, your use of our Website is also subject to and governed by our Terms of Use, which can be found at https://studiohcollection.com/policies/terms-of-service, which is incorporated herein.

For the purpose of this Privacy Policy, “personal information” means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual, such as their name, email address, telephone number, or address. 

If you do not agree with our privacy policies and practices, your choice is not to use our Website or purchase any products through the Website. By accessing or using our Website, you agree to this Privacy Policy. 

Changes to Our Privacy Policy

This Privacy Policy may change from time to time. Your continued use of this Website after we make changes to our Privacy Policy is deemed to be acceptance of those changes. The date this Privacy Policy was last revised is identified at the top of the page. 

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you at the email address specified in your account and/or through a notice on the Website home page, as appropriate. You are responsible for ensuring we have an active, up-to-date email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Children Under the Age of 18

Our Website is not intended to be used by persons under 18 years of age. We do not knowingly collect or maintain personally identifiable information from persons under 18 years old. IF YOU ARE UNDER 18, DO NOT ACCESS OR USE THE WEBSITE AT ANY TIME OR IN ANY MANNER. 

Information We Collect

We collect several types of information from and about users of our Website, including the information described below, which includes information as you navigate through and interact with our Website, as follows:

• Registration and Profile Information. We collect the information you provide when you create a Studio H Collection account, including your name, phone number, email address, mailing address, billing address, username, password, debit/credit card numbers or other payment information that you provide (which may be collected by third party payment processors), and if applicable for trade membership program accounts, company name, country, company website, resale certificate number, and a copy of your resale certificate.
• Information You Provide to Us. We collect all personal information that you supply directly to us. For example, records and copies of your correspondence, including your name, email address, phone number, and the contents of your communications and any other information that choose to provide, including copies of any resale certificate that you provide, if applicable.  
• Location Services. When you use our Website, if you allow us, we may receive your precise location information to provide certain location-based services, if available. 
• Device Information. We may request information about the device, software, and internet connection to access our Website, including your IP address, device and application identification numbers, web browser type, operating system version, phone carrier and manufacturer, installed applications, device identifiers, mobile advertising identifiers, and push notification token.
• Usage Information. When you use our Website, we may automatically receive information about your interactions with our Website that are recorded in log files, such as the pages or other content you view, any content you post (if this option is available to you), and the dates and times of your visits, and other communication data and the resources that you access and use on the Website.

How We Use Your Information We Collect

We use personal information that we collect about you or that you provide to us for various reasons, including:

• To operate, provide, maintain, improve and enhance our Website.
• To personalize your experience on our Website.
• To develop new services, features, and functionality, and identify usage trends. 
• For business purposes to facilitate account authentication and management, quality assurance purposes, to prevent fraud, to conduct payment-related activities as requested by you, including sharing your personal information with third-parties for payment purposes.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection purposes.
• For advertising, marketing, and/or promotional efforts.
• To communicate with you about changes or updates to our Website, changes to terms, conditions or policies, and otherwise provide customer support
• To enable participation in any interactive features on our Website, if available.
• For compliance purposes to carry out our legal obligations and enforce our rights.
• To fulfill any other purpose with your consent.

How We Disclose and Share the Information We Collect

We may disclosure and share the personal information that we collect or you provide as follows:

• To service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential, including technical support, payment services, or other services.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• When we believe in good faith that disclosure is necessary to protect our rights, to investigate fraud, or to respond to a government request.
• To enforce or apply our Terms of Use and any other agreements, including for billing and collection purposes.
• To a buyer or other successor in connection with a corporate transaction, including a merger, sale, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Studio H Collection’s assets, which remain subject to the provisions of the Terms of Use and Privacy Policy. 
• For marketing and advertising purposes, including sending you customized marketing, promotional, and advertising communications. We do not sell any information about you to any third-party partners without your consent.
• To fulfill any other purpose disclosed by us when you provide the information.

Accessing and Correcting Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

• Account Information. Certain Personal Information is required for account functionality and can be edited but not deleted; whereas you can add, edit, or delete optional personal information appearing in your account. 
• Marketing Communications. You can unsubscribe from our advertising, promotional, and marketing communications, such as announcements of new features or special offers, via the link provided in the emails, in your account (if this option is available in your account), or by contacting us using the details provided below.
• Notifications. We will ask you if you want to receive notifications when you open an account. If you agree, we may send you emails, text messages, or mobile push notifications, as applicable. You may opt out of these notifications in the manner made available to you.
• Do Not Track. We do not currently respond to Do Not Track browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
• Deactivating Your Account. Upon your request to deactivate or terminate your account, including if this option is available in your online account, we will deactivate or delete your account and your information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. If you have questions or comments about your privacy rights, you may contact us using the details provided below.

Data Security

We have implemented commercially reasonable measures designed to secure and protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or in connection therewith.

Retention of Information

We take measures to retain your personal information for a period that is no longer than necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When determining the retention period, we consider various criteria, such as the type of services provided to you, the nature and length of our relationship with you, the impact on the services we provide to you if we delete some personal information from or about you, and mandatory retention periods provided by law and the relevant statute of limitations.

Contact Us

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at: conceirge@studiohcollection.com.